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IT support · Northern Virginia

Your tech, set up right and kept safe.

RSR handles the everyday IT for homes and small businesses: new laptops, iPhones, printers, Wi-Fi, Microsoft 365 and cybersecurity. On-site across Northern Virginia, or remote anywhere.

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clientExample dental office · 8 users
patchesup to date
endpoint protection8 / 8 devices
multi-factor loginenforced
last backup restore testpassed
printer, front desktoner low, ordered
R

Reliable

Clear prices, on-time visits, and work that's done right the first time.

S

Secure

Every setup includes strong passwords, multi-factor login and protection against scams.

R

Resilient

Tested backups and a plan for what to do if a laptop dies or an account is hacked.

Services

One call for everything with a screen, a cable or a password

Book a one-time visit, or have RSR look after your devices every month.

Laptops and desktops

New computers set up and ready to use on day one.

  • Windows and Mac setup
  • Data moved from your old computer
  • Speed-ups and repairs

iPhones and tablets

Phones and tablets set up, synced and backed up.

  • iPhone, iPad and Android
  • Transfer from your old phone
  • iCloud, email and photos

Printers and scanners

Printing that works from every computer and phone.

  • Wi-Fi and network printers
  • Scan to email or folder
  • Driver and connection fixes

Wi-Fi and networks

Fast, secure internet in every room and office.

  • Router and mesh setup
  • Guest Wi-Fi
  • Fixes for slow or dropping internet

Cloud and email

Business email and file sharing that just works.

  • Microsoft 365 and Google Workspace
  • Email on your own domain
  • OneDrive, Google Drive, migrations

Cybersecurity

Protection against hackers, scams and data loss.

  • Antivirus and endpoint protection
  • Multi-factor login and password managers
  • Backups and phishing training

Pricing

Straightforward prices, posted up front

Flat rates for common jobs. No surprise invoices.

Remote supportScreen-share help, 30-minute minimum$75/hr
On-site visit1-hour minimum$95/hr
New laptop or desktop setupIncludes data transfer from your old computer$149
iPhone or iPad setupIncludes data transfer from your old device$79
Printer setupWi-Fi or USB, on every computer and phone$89
Home Wi-Fi or mesh network setup$149
Virus and malware removal$129
Security checkupAccounts, passwords, multi-factor login, backups$99
Home Protect planUp to 5 devices, monitoring, backups, 2 remote sessions a month$29/mo

After-hours and emergency work is billed at 1.5 times the hourly rate. Hardware and software are billed separately.

Why RSR

Enterprise-grade experience, small-business attention

RSR was founded by an IT team lead with years of support, network and endpoint security work for government and large organizations.

CompTIA Security+Certified in cybersecurity fundamentals
AWS CertifiedDeveloper – Associate, for cloud services
9+ years in ITHelp desk, network operations and team lead roles
Plain EnglishHelp that's patient and free of jargon

Contact

Tell us what needs fixing

Fill in the request form, then email it to us. Most requests get a reply the same business day.

Email[email protected]
HoursMon–Sat, 8am–7pm
Service areaFairfax, Arlington, Alexandria, Loudoun, Prince William
SERVICE REQUESTRSR-0000